Our happy clients
Why do our clients love us?
Customer care is top of our list at South Wales Pest Experts.
For the domestic customer, finding a pest in your home or garden can make day-to-day living far more stressful than it needs to be. You could try to deal with the problem but get it wrong, and the problem could become worse.
For commercial customers, managing and controlling pests – and eradicating them – is part of their business. You need to be confident that as a company, we are discreet and trustworthy.
You need to be confident that we can deliver the service that we say we can. A pest control company is only as good as its last job and thus, our reputation for providing a fast, reliable and discreet pest control service is something we are enormously proud of.
Take a look at what our customers say about us;
Just had a quick phone call regarding bees in my wall space in my dormer. Very bee-friendly company. Decided it was best just to leave the tree bumbles to themselves. They will not interfere with me if I leave them alone and they will die off on their own at some point during the next month or two.
Thanks so much for the good advice, saving the bees and saving my wallet.
Fully thumbs up from me and will certainly call you again if I have any pest control needs.
Mark was truly brilliant. A very considerate, experienced and knowledgeable professional. Thank you.
Massive thank you Mark! The house is wonderful now we’re mouse free – really appreciate it!
C & G
Rang Mark on a Sunday evening. Answered immediately and had expert help to deal with a swarm of bees making a home in our chimney.
Thankfully they have buzzed off unharmed.
Thank you from one really happy family who can sleep soundly tonight.
I contacted Mark through the website and we were contacted early the following day.
Although he couldn’t come out due to Covid-19 to inspect the problem, he gave excellent thorough and practical advice over the phone. Highly recommended.
South Wales Pest Experts offer a very good service. Mark arrived when he said he would and quickly identified where the rat had gained entry to our property. He clearly explained how he was going to deal with the issue and following a couple of visits the issue is now resolved.
I found the service provided was excellent.
Mark is friendly and helpful and clearly has many years experience and vast knowledge of the pest control business.
While I hope I don’t need to use a pest control service again if I did I would definitely contact Mark at South Wales Pest Experts for help.
Perfect. I phoned up South Wales Pest Experts at 9:00 pm-ish on a Sunday night not really expecting to get a response. Mark picked up. I told him we had an urgent fly problem that I needed sorting by 5:00 pm the following day. He said he’ll look at his diary and work out if he could fit it in. He phoned back five minutes later and said yes.
A colleague turned up at 11:00 pm-ish (14 hours after my initial enquiry and after a night) and sorted problem.
I couldn’t have asked for anything more. Amazing.
Thank you, guys, and thank you for doing everything you did to get the problem turned around so quickly
Totally the best service I have had when it comes to pest control used these guys on three occasions and on all accounts, 10 out of 10, they have done exactly what they stated and for once spot on with the price. If you need a quality company for any pest problems call John he knows his stuff.
Great service I must say, very prompt response and arrived on the promised time… Mark was very courteous and efficient, I had problems in two of my spare bedrooms with mice which he resolved without any issue. Thank you, Mark.
Amazing quality friendly service from Mark! Had a terrible rat infestation at the front and back of my property. I’m so pleased with how fast and effective the treatment was and at an amazing price too!! Thank you so much.
Used Mark to fix a Mice infestation, very fast efficient and reasonable service, would recommend them if you have any pest issues.
I was devastated to see that the attic was affected by woodworm. The speed with which you attended, diagnosed and treated the problem put my mind at rest. The work was so quick and tidy you’d never know you’d been. You called and treated the same day. Your service is always quick and spotlessly clean. The fact that you are always available for advice is genuinely appreciated particularly in this day and age.
Mark Harris provided a swift and efficient pest control service for our rat infestation, and at a good price too.
Peter M. Cherry
I would like to recommend Mark as a most reliable and efficient Pest Control operative, having had to call on John on a number of occasions to eradicate my mole and rat problems.
I have found Mark’s professionalism and client care to be second to none. I first contacted Mark in February 2014, shortly after moving into our new home. Being in a rural location I wanted it to be as pest-proof as possible. Mark has successfully met that brief and attends our property a couple of times a year. He has also dealt with bird proofing our eaves and any other problems that crop up. He is always on the other end of the phone. I would have no hesitation in recommending him.
We contacted Mark approx. 3 years ago when we experienced an issue with vermin. Mark dealt with the issue promptly and professionally and provided us with a stress-free solution. Mark and the team took time to listen to our issues and requirements and were nothing but courteous and helpful at all times. I would highly recommend their services.